Terms of Service

Last Updated: June 27, 2026

Welcome to My Fur Child. Throughout this website, the terms "we," "us," "our," and "My Fur Child" refer to My Fur Child and its owners. By accessing our website or purchasing our products, you agree to be bound by these Terms of Service ("Terms"), along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced on this website.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use our website or purchase our products.

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with the revised "Last Updated" date. Your continued use of the website constitutes acceptance of any changes.


1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into binding agreements under applicable law.

  • All information provided by you is accurate, complete, and current.


2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or illegal activities.

  • Interfere with the security or functionality of the website.

  • Upload viruses, malicious code, or harmful software.

  • Attempt to gain unauthorized access to our systems.

  • Copy, reproduce, distribute, or exploit any part of the website without our prior written permission.

We reserve the right to suspend or terminate access if we believe these Terms have been violated.


3. Products

My Fur Child offers nutritional supplements for dogs and cats.

Our products are intended to support your pet's health and wellbeing and are not intended to diagnose, treat, cure, or prevent any disease unless specifically required or permitted under applicable law.

Product descriptions, images, ingredient lists, pricing, and availability are subject to change without prior notice.

We make reasonable efforts to display products accurately. However, colours and packaging may appear differently depending on your device.


4. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Cancel suspected fraudulent transactions.

  • Correct pricing or product errors before processing an order.

If your order is cancelled after payment has been received, any applicable refund will be processed using the original payment method.


5. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Prices, promotions, discounts, and offers may change at any time without prior notice.

Applicable taxes and shipping charges will be calculated during checkout where required.


6. Payments

Payments are securely processed through trusted third-party payment providers.

By placing an order, you represent that you are authorized to use the selected payment method.

We do not store your complete debit card, credit card, or banking credentials.


7. Shipping & Delivery

Shipping timelines are estimates and may vary depending on your location, courier partner, weather conditions, public holidays, or other unforeseen circumstances.

While we strive to dispatch and deliver orders promptly, we are not responsible for delays beyond our reasonable control.

Please refer to our Shipping Policy for complete details.


8. Returns & Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Please review the policy before placing an order.


9. Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.

You agree to provide accurate and updated information at all times.

You are responsible for all activities conducted through your account.


10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Brand names

  • Product names

  • Images

  • Videos

  • Graphics

  • Product descriptions

  • Website design

  • Text

  • Icons

is owned by or licensed to My Fur Child and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without our prior written consent.


11. Third-Party Services

Our website may contain links to third-party websites or integrate services such as payment gateways, courier companies, analytics providers, or marketing platforms.

We are not responsible for the content, security, or privacy practices of these third-party services.

Your use of such services is subject to their own terms and policies.


12. User Content

If you submit reviews, photographs, testimonials, feedback, suggestions, or other content to us, you grant My Fur Child a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, edit, and display such content for marketing, promotional, and business purposes.

You confirm that the content submitted does not infringe upon the rights of any third party.


13. Disclaimer

The information provided on this website is intended for general informational purposes only.

While we strive to ensure accuracy, we do not guarantee that all information is complete, current, or error-free.

Individual pets may respond differently to nutritional supplements. We recommend consulting your veterinarian before introducing any new supplement, particularly if your pet has existing medical conditions, is pregnant, nursing, or receiving medication.


14. Limitation of Liability

To the fullest extent permitted by applicable law, My Fur Child shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of our website;

  • Purchase or use of our products;

  • Website interruptions;

  • Technical issues;

  • Errors or omissions;

  • Unauthorized access to user information.

Our maximum liability shall not exceed the amount paid by you for the product giving rise to the claim.


15. Indemnification

You agree to indemnify and hold harmless My Fur Child, its owners, employees, affiliates, partners, and service providers from any claims, damages, liabilities, expenses, or legal costs arising out of your violation of these Terms or misuse of our website.


16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan.


17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.


18. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website, constitute the complete agreement between you and My Fur Child regarding your use of our website and services.


19. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

My Fur Child

Email: hello@myfurchild.in

Website: www.myfurchild.in

Customer Support: +91 9376518578

Registered Address: Plot 90, Nandpuri B, jagatpura, Jaipur (302033)